Do not let the Muck Boot, Nokian and HAI boots dry out by long-term storage in direct sunlight or near a heater. Boots should be cleaned before storage, especially after exposure to dirt, salt water, manure and pesticides.
Natural rubber and neoprene are easy to clean by scrubbing gently with water and possibly mild soap. Natural rubber stays supple longer with SmartRub. For models with a zipper, our advice is to regularly clean the zipper with zipper spray or SmartRub and not to pull too hard if, for example, there is sand in between.
The Muck Boots, Nokian and HAI warranty is 1 year against manufacturing defects.
However, this warranty does not apply to:
-Damage from abnormal storage or working conditions, accident, negligence by the user or third parties.
-If the products have not been used in accordance with the maintenance instructions.
- By unauthorized changes, repairs, or modifications not performed by us.
-Pulling the zipper

Outdoor boots are made of natural rubber and possibly neoprene. These materials are subject to wear. Walking on a paved road promotes sole wear.

Preferably use a boot helper when taking off the boots.
It is important to choose the right size and fit and to wear thick socks if necessary, preferably not cotton, as it retains moisture. An incorrect size will cause frictional wear on the inside; a different insole or heel pad might be a solution.
If in doubt, whether a complaint is covered by warranty, please contact your dealer. Via the dealer we would like to receive boots cleaned together with the purchase receipt returned.
What do we do? If possible, we repair or replace the boots. In that case, the original warranty period remains valid.